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“I would like to send this email to you regarding one of your employees, Shaun Stevens… I had the pleasure to correspond with Shaun many times with the sale of my home…and the purchase of…My estate agents were not as helpful and as knowledgeable on the situation of the chain. So even though my house was not on the market with yourselves it was Shaun that I rang to receive any information. He constantly chased and rang me whenever there was new information.

I am so impressed with his professionalism and went above his role to help me, my only regret is that I didn’t put my house on the market with yourselves. I will however certainly be recommending Shaun and your company to friends.”

February 2010

“The sale on the above property completed last Friday and I would like to let you know how grateful I am for all the helpful advice and assistance provided mostly by Tim Salter but also by Shaun.

Tim was absolutely brilliant each time I needed help, for example in recommending local contractors or professional companies who could resolve the various problems with the property as and when they cropped up.

The Lightwater team are first class and a credit to your company.”

August 2009

“We would like to extend our thanks to you and the team at Vickery & Company for the high quality of the service provided during the purchase of our property. Moving home can be stressful at times but you always worked hard to keep the lines of communication open and to expedite the sale. Your commitment and determination in this respect were highly appreciated and provided us with great reassurance. I would have no hesitation in recommending the services of your company to anyone considering a house move.”

“We previously had our flat on the market through X estate agents for approximately 12 months. During this time we had several negative experiences, culminating in a buyer pulling out and only being informed by X estate agents three days later. We decided it was time to speak to Vickery and within hours of meeting the Manager, we had viewings lined up. The feedback was always prompt and honest (which we rarely received from X agents) and in a relatively short time we had an offer, which was then negotiated to an acceptable level. This enabled us to proceed with the original property in Bagshot, thus avoiding losing searches, mortgage and survey fees. The Lightwater staff have always kept us fully informed and worked in our best interest, offering their advice and experience where needed. We would not hesitate to use Vickerys for any future house moves and would naturally recommend your services to friends and family.”

“...just wanted to send you a note to say a huge thank you for all your help during our purchase of XXX. We really appreciated how you kept us so up to date with the purchase and developments, your help was far more than we expected as first time buyers. When the time is right for us to move on we will certainly be considering going back through Vickery to help us buy and sell. Thank you again. Kindest regards...”

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